Welcome to HelicoNia Hotel

with

Trendy Affordable Prices

Welcome to HelicoNia Hotel

with

Trendy Affordable Prices

Welcome to HelicoNia Hotel

with Trendy Affordable Prices

Welcome to HelicoNia Hotel

with

The Trendiest Suites & Rooms

Welcome to HelicoNia Hotel

with

The Trendiest Suites & Rooms

with The Trendiest Suites & Rooms

Welcome to HelicoNia Hotel

Hotel A Trendy & Contemporary-designed

A Trendy &

OUR ROOMS

Contemporary-designed Hotel

OUR ROOMS

FAQ

Cancellation

Yes, if your reservation is under free cancellation period, there will be no cancellation charges occur. While if your cancellation is non-refundable reservation or out of free cancellation period, there will be no refund of your prepayment amount.

If your reservation is under free cancellation period, you won’t need pay a cancellation fee. If your reservation is out of free to cancel or non-refundable, there may incur a cancellation fee.

Cancellation of non-refundable reservation may incur cancellation charges. However, if you would like to change your date of your reservation, you may call us at 012-4221747 (Reception) or 017-6070902 (Ms. Joyce) to change your date at least 2 -3 days prior check-in date, but subject to room
availability.

If you need to cancel your reservation (3 days for normal occasion; 7 days for special occasion e.g. public holidays & school holidays, prior from check-in date), you may call us to make your cancellation. After you cancel your reservation with us, our receptionist will send you a cancellation message through WhatsApp to confirm your cancellation.

You may find this while you make your bookings.

Payment

Our hotel accepts bank transfer, debit / credit cards, cash & E-wallet (TnGo only).

If you make your reservation through our website, there will only full amount of prepayment available. Deposit (partial amount) payment is only applicable for call-reservation. If you would like to pay deposit only for your reservation, you may call us to make your booking.

We only accept Malaysia Ringgit (MYR) for all reservation booking.

Booking Details

You may find out our hotel’s facilities from [About Us] section, while facilities of each room can be found when you made reservation.

There is no cot for baby(ies) or child(ren) provided by our hotel. We are able to provide extra bed (subject to availability), you may select it when you made your reservation under [Extra Services] or request upon arrival if you need it, extra charges apply.

We may provide you an invoice for direct reservation with hotel either through our hotel’s website or via direct call booking, the invoice will only to issue when you check-out. Kindly request from our receptionist if you need an invoice. Booking with online travel agent (e.g. Agoda, Booking.com etc.), invoice will be provided by the online travel agent.

There is no charges applicable on children under aged 12 years. And our hotel is strictly comply on the maximum number of guest staying in each room.

Double room, which we called as Queen room, comes with a Queen-sized bed. Twin room comes with 2 Super-single-sized beds.

There are certain rates (especially for special occasion, e.g. school holidays & public holidays) are noncancelable & non-refundable. Late payment, wrong bank, debit or credit card details, invalid credit/ debit cards or insufficient funds may lead to unsuccessful payment of your reservation & may fail to complete the reservation. If you have a late or delayed arrival on the check-in date or only arrive the next day, you may contact our Reception to inform them on your late arrival to avoid cancellation of your reservation or consider as no-show.

Room Types

Double room, which we called as Queen room, comes with a Queen-sized bed.
Twin room comes with 2 Super-single-sized beds.

We are able to provide extra bed (subject to availability), you may select it when you made your reservation under [Extra Services] or request upon arrival if you need it, with extra charges apply.

There is no cot for baby(ies) or child(ren) provided by our hotel. We are able to provide extra bed (subject to availability), you may select it when you made your reservation under [Extra Services] or request upon arrival if you need it, extra charges apply.

Our hotel provided 6 room types for your choice of selection. You may check the details of each room in the [Rooms] section.

Deluxe Queen with(out) Window: 1 Queen-sized Bed
Deluxe Twin with(out) Window : 2 Super-single-sized Beds
Studio Room : 1 Queen-sized Bed (with Balcony)
Family Suite : 2 Queen-sized Beds

Pricing

The price that you paid had included all facilities (e.g. toilet amenities, TV in rooms, free wifi etc.) & services (e.g. items on request like iron, iron board, electric kettle etc.) that required.

The final price had included taxes that required, which is Nett Price. (Currently there will be no tax incurred until announcement from City Council & Government)

Please call the hotel reception to verify on any discount voucher.

Children below age of 12 years stay for free. Rooms rate are for 2 adult guests (or the maximum number of guest stay of each room type). Any extra guest in room is chargeable. Please inform the reception for more information & verification.

Credit Cards

Yes, you may use your debit card to make payment for your reservation. But debit card is not eligible for security damaged deposit.

Yes, you may, but a deposit is require to secure for your room reservation. So, bank transfer will be an excellent suggestion for this.

Our hotel accepts:
MasterCard
Visa
Union pay

Property Policies

Our hotel’s check-in time is 3:00p.m. onwards & check-out time is before 12:00p.m.

If you wish to have late check-out (after 12.00p.m.), you may contact our receptionist in-advance. This may subject to availability & charges may applied.

You may find out our hotel’s facilities in [About Us] section, while facilities of each room can be found when you made reservation in any room.

There is no any Smoking Room provided in our hotel, we only provide Non-Smoking Room. Our hotel is strictly comply with non-smoking policy. There is a smoking area provided at the empty space behind the carpark.

If you wish to arrive early / late from check-in time, you may inform our Reception, 012-4221747, in advance. Anyhow, early check-in subject to availability ONLY.

A damage deposit of MYR 100 is required upon check-in. This will collected as a cash payment or preauthorised by credit card only. All deposit are refundable.

Child(ren) of any age are welcome. Child(ren) aged 12 years and above are considered adult(s) in our hotel.

The minimum age for check-in is 18 years.

No pet(s) are allow in the hotel room.

There is strictly no smoking in any interior area of our hotel, including rooms, back stairs, toilets, corridors & chilling area. If you would like to smoke, you may proceed to the smoking zone provided at the back allay (behind the carpark). Penalty of MYR100, if smoking in the room.

Extra Facilities

Our hotel provided free parking lots at the ground floor , on first come first serve basis. No reservation of parking lots available. Anyhow, there is plenty of street parking available outside of the hotel.

You may find out our hotel’s facilities in [About Us] section, while facilities of each room can be found when you made reservation in any room.

Yes, you can. Our receptionist will store your luggage for a short-time. A bag tag will be given to you when you pass your bag to our receptionist, you will just need to pass back your bag tag to our receptionist to claim your luggage. Subject to availability.

Currently, our hotel did not provide any laundry service. But you may send send your clothes to the laundry shop near our hotel, which is just less than 1 min walk from our hotel.

Yes, our hotel provided free parking lots at the ground floor. The parking lots are for our hotel’s staying guest(s) only. The parking lots are limited, and is first come first serve basis. Anyhow, there is plenty of street parking available outside of the hotel.

Others

Our hotel situated in Georgetown. 5 minutes walk to food heaven. 20 minutes walk to the Heritage Zone.

You may take a taxi or grab to / from our hotel from/ to the nearest airport. It is about 30 minutes (drive) journey.